Frequently Asked Questions.
Clear answers about our tools, our process, and how we help you reclaim what’s yours.
For Individuals
What exactly does Divica do?
We provide free DIY tools to help you trace and reclaim lost shares and unpaid dividends. Our database identifies the correct UK registrar for any company, and our toolkit generates ready-to-send reclaim letter templates so you know exactly what to send and to whom.
Is the toolkit really free?
Yes. For individuals, our company search and DIY Reclaim Kit are completely free. We don’t charge you to locate registrars or generate your enquiry letters, now or ever.
Do you recover the money for me?
No. We provide the tools and templates so you can handle the claim yourself and keep 100% of what’s yours. If your case is complex or you’d rather not deal with it alone, you can browse our directory of verified Divica Pro Partners (independent solicitors, accountants, and probate researchers) to handle it for you.
How do I know if I’m owed dividends?
Use our free search tool to find the company’s current registrar, then contact them using the details we provide. They’ll run a check against your name and address to confirm whether there are any outstanding shares or unpaid dividends on record.
What if I don’t have a share certificate?
This is common. If a certificate has been lost, the registrar has a formal process for replacing it, which usually involves a letter of indemnity (often countersigned by a bank). Our DIY Reclaim Kit generates the initial enquiry letter you need to send to start that process.
Why is the individual tool free?
We don’t think people should have to hand over a percentage of their own money just to find out it exists. Our individual tools are free because our business is funded by Divica Pro, our subscription service for solicitors, accountants, and probate researchers.
Are Divica Pro Partners part of Divica?
No. The professionals listed in the Divica Pro Partners directory are independent solicitors, accountancy firms, and probate researchers who subscribe to Divica Pro. We verify their details before they’re listed, but they operate as entirely separate businesses. Any engagement you make is strictly between you and the professional you choose.
For Professionals
What’s included in Divica Pro?
Divica Pro is a full case management suite for probate share valuation and reclaim. It includes bulk company search, historic share price valuations, automated unclaimed dividend calculations, HMRC IHT-ready exports, batch letter generation, and a central case dashboard.
How much does Divica Pro cost?
Divica Pro is £39 per month on a rolling monthly subscription. No long-term contracts, no setup fees, and you can cancel at any time.
Can I use it across multiple clients?
Yes. Divica Pro is built for volume. You can run searches, manage cases, and generate HMRC schedules across as many estates or clients as you need under a single subscription.
How accurate is your data?
We maintain an up-to-date database of the FTSE 350 and historic UK-listed companies, tracking mergers, acquisitions, and name changes. Historic share prices are pulled from market data feeds and used to calculate probate valuations and unclaimed dividend totals.
Is Divica FCA-regulated?
No. Divica is a software and data tool provider, not a financial adviser, claims management company, or asset-recovery service. We don’t handle money, act on your behalf, or recover funds for clients. Because of this, we don’t require FCA authorisation. If you’re a professional using our tools, you remain responsible for your own regulatory obligations to your clients.
How do I get added to the Pro Partners directory?
Once you subscribe to Divica Pro, our team will be in touch with a short set of onboarding questions about your firm, your areas of expertise, and the kinds of cases you take on. We build your profile from your answers and publish it to the live directory.
If I cancel my Pro subscription, am I removed from the directory?
Yes. The Pro Partners directory is a benefit reserved for active Divica Pro members. If you cancel, your profile will be removed from the public directory at the end of your current billing cycle.
Security & Privacy
Is my personal information safe?
Yes. We handle personal data in line with UK GDPR. On the free side (company search and DIY Reclaim Kit), anything you type is held only in your browser session. If you refresh or close the page, it’s gone, and nothing is sent to our servers.
What about data on Divica Pro?
On Divica Pro, we only save the minimum needed to run your cases: case references, the companies held, share quantities, and valuation dates (so we can store the resulting valuations and unclaimed dividend totals). Any correspondence you draft that contains sensitive client information is held in your browser session only and isn’t saved to our servers.
Do you store my card details?
No. Subscription payments for Divica Pro are processed securely through Stripe. Divica never sees or stores your full card number.
How do I cancel my Pro subscription?
You can cancel directly from your Divica Pro dashboard settings. Your access will remain active until the end of your current billing period.
Still have questions?
If you can’t find what you’re looking for, get in touch and we’ll come back to you as soon as we can.